FAQs - Slime care and safety
Is your slime edible?
No. Our slimes are not edible and should never be eaten. They are strictly for tactile play and not for consumption.
What should I do if someone eats slime?
If slime is accidentally ingested, contact The National Poisons Information Service (NPIS) or a medical professional IMMEDIATELY. Our slime is non-toxic but not food-safe - do not eat it under any circumstance.
What age is slime suitable for?
Our slimes are recommended for ages 8 and up. Children under 8 should use slime only with adult supervision due to small parts and potential choking hazards.
My slime arrived sticky or stiff - what should I do?
Slime may change texture slightly due to weather during shipping:
- Sticky slime? Add a small amount of activator. Each order has activator included.
- Stiff slime? Let it sit at room temperature and knead it for a few minutes.
Can slime stain clothes or furniture?
While rare, slime can stain some fabrics or porous surfaces. Always play with slime on a clean, non-porous surface and avoid contact with clothes, carpet, or upholstery.
How do I care for my slime?
To keep your slime fresh and stretchy:
- Always wash your hands before and after playing.
- Keep the slime stored in its airtight container.
- If slime becomes sticky, you can add a small amount of activator to revive it.
FAQs - Orders
Do you offer custom slimes or bulk orders?
Yes! We offer custom slimes for parties, events, or gifts. Please contact us through our "Contact" page or email us at info@GooeyGecko.com.
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns or exchanges on slime. However, if there's an issue with your order, please reach out and we'll be happy to help.
How long does shipping take?
Orders are usually processed in 2 business days. Shipping time depends on your location:
- Within the UK (3-4 business days)
- International (7-14 business days)
Our slimes are not edible, and are intended for ages 8+ only. Adult supervision is recommended.